The ‘as a service’ model as a way to democratize access to technologies and boost business, according to experts


Forum ‘Technologies as a service’ as a lever for change’, which was held this Tuesday, November 29 at The Valley Business School, organized by Europa Press and sponsored by BDO and Econocom – Jesús Hellín – Europa Press

MADRID, 29 Nov. (Portaltic/EP) –

The ‘as a service’ models, Associated with pay-per-use systems, they are changing the way in which technology is consumed, both at the user and business level. An evolution that helps to “democratize” access to certain technologies and boost business, reducing implementation costs and making certain services “more dynamic and scalable” that, in many cases, are provided from the cloud.

These are some of the conclusions reached at the event ‘Las technologies ‘as a service’ as a lever of change’, which was held this Tuesday, November 29 at the business school The Valley, with the organization of Europe Press and the sponsorship of BDO Y Econocom.

The event, which was inaugurated by the Partner & Chief Education Officer in The Valley, Ana Delgado, was attended by the Regional Government and Digitalization Councilor for the Community of Madrid, Carlos Izquierdo, who took advantage of the occasion to highlight some of the projects in which this region is immersed at a technological level.

According to Izquierdo, this autonomous community works mainly on the creation of a solid digital ecosystem, which allows it to be “the indisputable leader at a European level”, which -as he adds- should be reflected both at the level of talent and employment, with the creation of “150,000 jobs that require digital skills”, as well as its impact on the Gross Domestic Product (GDP).

Izquierdo has insisted that Madrid is increasingly appearing as “a strategic point of connectivity with southern Europe“, as well as a reference for technological companies that distribute different services worldwide, including the ‘cloud’, such as Google, Apple, Hewlett-Packard or Huawei, among others.

“We want to lead at a national level in ‘retech’, with Artificial Intelligence (AI) and ‘blockchain’ technologies, considered disruptive, as well as in innovation and investment in ‘startups’ and unicorns”, stated the counselor, insisting on that the Community Government team is working on it with a “very ambitious” objective.


Next, the director of IT Risk Advisory Services of BDO Spain, Juan Manzano; the deputy general and commercial director of Econocom Servicios, Roberto Montero; and the Director of Architecture of SISnet, a Prosegur AVOS company, Moisés Piñeiro; in a colloquium moderated by the editor-in-chief of New Technologies of Europa Press, Sergio Alonso.

The speakers have begun by agreeing that the ‘as a service’ model is gaining ground in the market and, among its advantages, they highlight that it allows companies reduce implementation costs of these services, without the need to carry out large prior economic investments, working in a “more dynamic and adapted to their needs” way.

“The existence of flexible and scalable structures is necessary, especially in this time marked by the pandemic,” said Montero. At the time, he has explained that the challenge is that clients “receive many impacts on how they can transform their business” and, therefore, “they need to have an independent partner who can investigate and determine what could be the most relevant services for the company or contingency plans in case of emergency situations.

Piñeiro, for his part, has commented that these technologies have managed to position themselves as an essential service for a good part of the organizations and that this has been noticed with the ‘teleworking boom’. “The companies that were better prepared have been able to do much better,” he added.

However, he considers that these businesses still feel certain suspicion of these technologies for not having their control, which “can generate certain fears in companies, such as not having the data under the table.” “It is a barrier that we have to overcome and that is beginning to be done,” she added.

Ultimately, Manzano has highlighted that ‘as-a-service’ services “allow access to a broader ecosystem of companies“. More and more companies work hand in hand with the big ‘players’ of the ‘cloud’ world and are prepared to “help and support” end customers.


Another of the issues that have been put on the table in this forum is the one that has to do with the location of these data centers -many of which are opening in Spain in 2022- and which, in addition to being able to provide confidence to Spanish businessmen, can allow them to have greater control over data sovereignty, while making it easier to forecast your spending on these technologies, according to experts.

This has also led to a debate about the responsibility of both companies and providers for the problems faced by these services, especially those related to cybersecurity or power outages.

The IT Risk Advisory Services director of BDO Spain has pointed out that these companies work “like any other in contractual terms”, so it depends on the model established between the organization that hires and the provider of its services. “A job must be done to let it be known who is responsible for what“, he emphasized.

For his part, Montero has recognized that it is something complex: “Responsibility models must be very well defined. You have to determine who is responsible for the data based on the type of service your client offers. It is an aspect that must be He has to mature a little more”, he underlined.

In terms of data protection, Manzano has commented that “it is easier to comply with the regulation when contracts are made with providers” and that, although “it is demanding with ‘cloud’ issues with providers, it also protects companies and, above all, to the final consumer”.

At this point, Moisés Piñeiro has admitted that suppliers “are being more reactive than proactive” and adds that the most important thing is “define the nuances of responsibility at the beginning of each project”, although “later, in practice, everything remains a bit diffuse”. “Aspects such as where the data comes from, where it passes must be taken into account. In addition to cyberattacks, other incidents at the computer level must also be assessed, such as be a blackout”, has qualified.

Finally, the speakers have commented on how this change towards the ‘as a service’ model affects in terms of sustainability. Roberto Montero has said that “there is a debate because customers ask” and that in all companies “there is an awareness of the footprint left by products or services that were not previously the subject of debate or sale“. “With these technologies, the useful life of the assets can also be extended, playing with their life cycle”, he indicated.

Both Manzano and Piñeiro have followed him, who have agreed that there are “considerable improvements” in terms of optimization of computing capabilities, by being able to work on external servers for hours instead of on their own equipment. This leads to “more efficient” models that compensate the companies that hire these services and the environment.

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