MADRID, Dec. 28 (Portaltic/EP) –
The 911 Emergency Center Different towns in the state of Colorado (United States) have reported that, due to an error in the accident detection system for Apple devices, hundreds of automatic alerts have been registered from different ski slopes.
Accident detection is integrated into some iPhone 14 models with the latest version of iOS and Apple Watch Series 8, Apple Watch SE (2nd generation and Apple Watch Ultra, also running the latest version of Apple’s operating system. Also, it works by default.
In the event that users make sudden movements and whenever this assistance system is activated, accident detection automatically makes calls to the emergency services so that the injured can receive the help they need.
The Colorado State 911 Center recently announced that hundreds of users’ devices sent alerts by confusing certain movements of the owners with serious incidents while doing sports on ski slopes in different towns in that state.
The operators of this emergency center, which unifies all the alerts issued from the counties of Grand, Eagle, Pitkin, Routt and Summit, have indicated that these emergency calls shared coordinates of latitude and longitude located on these ski slopes. This would indicate that accident detection systems have confused falls in the snow with car accidents, as reported by The Colorado Sun.
It should be remembered that this is not the first time that something similar has happened with the iPhone accident detection application, since at the beginning of last October an error registered in the service Crash Detection generated a series of emergency calls automatic calls also to 911 in the United States.
According to media such as The Wall Street Journal, this system mistook the movement for a roller coaster at Kings Island and Dollywood amusement parks with a car accident. So, Apple did not announce measures to improve this system and not confuse the sudden movements of these attractions with traffic accidents.
However, according to the aforementioned medium, the director of this Emergency Center, Brett Loeb, has stressed that Apple indicated in a conversation that took place last fall that from the company “they were working on a solution that I expected to have in the first quarter of 2023″.