The consequences of the serious security breach that Air Europa suffered in its payment system continue to be felt among its customers. On October 10, the airline informed thousands of users that they had to cancel their credit cards immediately after a cyberattack managed to obtain all the data related to them, including the Verification Code or CVV. As elDiario.es has learned, several banking entities continue to block cards that made flight purchases with the airline, even if they did not receive notification from Air Europa.
This is how BBVA or Banco Santander are acting. “BBVA has activated the usual protocol related to this type of situation to protect its clients. In this sense, it has proceeded to block the cards and generate new ones,” the entity assures when asked by this medium. Santander sources state that cards they had made purchases with Air Europa were “marked” in their systems and that they are proceeding to remove them in a “preventive” manner, whether they have received the warning communication from the airline or not.