A double cut in a fiber optic line has caused a drop in the services of several operators, whose customers cannot make calls and have lost the Internet connection on their mobile phones. The breakdown occurred as a result of Endesa and Adif operations in the Almería and Murcia area, sources from various companies have reported.
According to user reports to portals such as Downdetector, specialized in analyzing digital service outages, the affected operators are Orange, Vodafone, Movistar, Jazztel, Simyo and Lowi, failures have begun to be detected around 9:45 a.m. this Friday morning. The sources consulted assure elDiario.es that they hope the problem will be resolved in “a few minutes.”
Several operators point out to this medium that the main problem has occurred in the Orange network, whose customers are being the most affected. Orange shares fiber networks with Vodafone in various parts of Spain, including the area of Almería and Murcia, making it the second most affected company. The failures in the service of the others would be produced by the collapse of the network derived from the fall of the two mentioned.
Orange sources confirm the problems. “An outage outside our network is affecting the service in the Murcia and Almería area. Work is underway to solve it, we hope it will be up shortly, ”explains the company to this medium.
The infrastructure of the operators’ fiber network is installed in a circular way, so the failures could extend to both the Alicante and Granada areas. Internet connections in homes and businesses as well as fixed telephone lines would not have been affected, according to the data provided by the operators.